Refund policy

The right of withdrawal is your ability to change your mind, within 14 days.

Returns are at your expense, except in the event that you receive a faulty product or a product that is not what you ordered. In this case, contact customer service with your first and last name and order number at hello@barkzie.com

You must return the products to us, without undue delay and, at the latest, within 14 days of the communication of your decision to withdraw.

Products must never be worn, used, altered, washed or damaged. They must be accompanied by the packaging, and all the documents and accessories provided as well as a copy of the invoice.

Once the goods have been received, you will be reimbursed within 14 days.

You will not receive a return slip. You can return your item to the following address, mentioning your first and last name and order number:

PO BOX
14826, 1001 LH, AMSTERDAM
THE NETHERLANDS